I will be requesting him by name for any future service needs.
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Eric is extremely professional, very thorough and communicated everything thing about what he found, good and bad.
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Eric did a fantastic job! He’s the best technician we’ve ever had.
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Anthony was great. Much appreciate him coming over on a Sunday.
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The company I worked with before, was purchased by Alaskan- decided to give them a try as my AC unit it’s only seven years old went out. When I called, they have an AI agent ‘Diana’ that made the appointment it was over the weekend so I decided to go with it.. there was confusion/frustration with the appointment. Due to AI, however, the technician did show up, and the technician was very kind, professional, and knowledgeable. He did resolve the issue. The issue was actually due to an animal. It happens out here. The confusion lies with the cost for me. The surface took an hour, and the part was still covered under the 10 year warranty of my system, so the company will get reimbursed for the part so there is no cost for the part. But the charge to replace the part how is that $400 for labor? It looks like a battery and it just had to be removed the new part attached and plugged into the features. I understand I need to pay this man for the work that’s not my issue. He did a great job. My system is running, and the whole thing took about an hour for him to check all the systems. Who makes $400 an hour.?????? Wanna charge you to cover warranty on it. Why wouldn’t they cover the warranty for a brand new item that they already put it? Why do I have to pay for your company to warranty the work that they’ve already done? Why are you charging me more money? That does not leave good intentions with me about your company. The worker was great. He was knowledgeable. He was not my issue. He has to charge what his tablet tells him to charge. I saw that this is a company issue.
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Eric was diligent when searching my AC problem. He was very courteous and explained the situation well.
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This young man was courteous, and knew his business. I would highly recommend him again.
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Jacob Acedo is a stellar employee. He is very knowledgeable about air conditioners and explained what he was doing. His appearance was very neat and he was so polite. I would highly recommend Alaskan Air for your service needs as well as Jacob Acedo.
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RJ gave us excellent customer service! He is great at his job and quite knowledgeable. RJ was able to explain the benefits to certain items we were considering adding to our HVAC system, and how we were actually saving money with the warranty program. He is a personable man and we enjoyed his visit. We will be asking for RJ by name for all of our future services/maintenance.
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The service tech Jacob Acedo was extremily knowledgeable and polite so much, I signed up for an extended service plan
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I was called to a home to repair a Lennox split gas furnace. Upon arrival, I found that the furnace was not producing heat. I diagnosed the issue as a faulty igniter. I replaced the igniter and tested the furnace to ensure it was working properly. The customer was happy with the service and thanked me for my help.
I was called to a home in the suburbs to repair a Lennox split system. The system was seven years old and had been experiencing issues with cooling. Upon arrival, I found that the system was not cooling properly and was blowing warm air. After conducting a thorough inspection, I determined that the system's evaporator coil was clogged with dirt and debris. I cleaned the coil and replaced the air filter, which resolved the issue. The homeowner was very pleased with the service and expressed gratitude for the quick and efficient repair. I also provided them with tips on how to maintain their system to prevent future issues. Overall, it was a successful repair that satisfied the homeowner's needs.
I am a highly skilled home service professional who specializes in diagnosing and repairing HVAC systems. Recently, I was called to a home in the city to perform a diagnostic on a Lennox system. When I arrived at the house, I began by inspecting the unit's electrical connections and wiring. I then checked the refrigerant levels and pressure and performed a thorough inspection of the indoor and outdoor components. After completing the diagnostic, I provided the homeowner with a detailed report outlining the findings and recommending the necessary repairs. The homeowner was pleased with the thoroughness of the diagnosis and the recommendations provided. Overall, performing a diagnostic on a Lennox system was a challenging but rewarding experience. It allowed me to showcase my skills and expertise and provide the homeowner with the information they needed to make informed decisions about their HVAC system.
I am a highly skilled home service professional who specializes in diagnosing and repairing Lennox HVAC systems. I have years of experience working on a wide range of HVAC systems, including furnaces, air conditioners, heat pumps, and boilers. One of the most common issues I encounter is a malfunctioning thermostat. I can diagnose and repair thermostats that are not working properly, as well as install new thermostats if necessary. I also check the electrical connections and wiring to ensure that the thermostat is receiving the correct power. Another common issue I encounter is a dirty or clogged air filter. I can clean or replace the air filter and check the airflow to ensure that the system is operating efficiently. I also check the refrigerant levels and pressure to ensure that the system is operating at the correct temperature. If the system is not operating properly, I can provide a detailed estimate of the cost to repair or replace the system. I can also provide tips on how to
I was called to a home in Tucson, Arizona, to repair a Lennox split system that was not cooling properly. Upon arrival, I found that the system was low on refrigerant. I performed a leak test and found that the system had a leak in the evaporator coil. I repaired the leak and recharged the system with the proper amount of refrigerant. After the repair, the system was cooling properly.
I was called to a home in the suburbs to perform summer maintenance on a 4-year-old carrier split system. The system was not cooling properly, and the homeowner was concerned that it might need to be replaced. Upon arrival, I inspected the unit and found that the condenser coil was dirty and clogged with debris. I cleaned the coil with a brush and vacuum and then applied a refrigerant charge to the system. After the system was charged, I performed a series of tests to ensure that it was operating correctly. The unit was cooling the house efficiently and the temperature was stable. The homeowner was very pleased with the results and thanked me for my service. I explained to them how to maintain the unit and how to identify any potential problems in the future. Overall, it was a successful summer maintenance job that helped the homeowner keep their home cool and comfortable.
I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Tucson company. I recently completed a diagnostic on a Trane unit. The diagnostic process involved checking the unit's electrical connections, inspecting the compressor, and testing the refrigerant levels. I also performed a leak test to ensure that the unit was not leaking any refrigerant. After the diagnostic, I provided the customer with a detailed report of my findings and recommendations for any necessary repairs.
I was called to a home in the suburbs to repair a leak in a home's roof. Upon arrival, I found that the roof was a 5-year-old Lennox package roof system. I inspected the roof and found that the shingles were curling and had some missing granules. I removed the damaged shingles and replaced them with new ones. I also repaired any damaged flashing and sealed any gaps around the chimney and vents. The customer was very pleased with the work and thanked me for my prompt and professional service.
I was called to a home in Tucson, Arizona, to service a rheem gas system. The customer had noticed a strange smell coming from the furnace and called for service. Upon arrival, I found that the furnace was not producing any heat. I checked the gas pressure and found that it was low. I then checked the gas line and found that it was leaking. I repaired the leak and then tested the furnace to make sure it was working properly. The customer was happy with the service and thanked me for my help.
I am a home service technician, and I recently completed a diagnostic on a Trane unit. The diagnostic process involved checking the unit's electrical connections, inspecting the compressor, and testing the refrigerant levels. I also replaced the air filter and cleaned the condenser coils to ensure optimal performance.
I was called to a home to repair a Lennox split gas system. The system was not cooling properly, and the homeowner suspected a refrigerant leak. I arrived at the home and performed a thorough inspection of the system. I found a refrigerant leak in the condenser coil, which was causing the system to not cool properly. I repaired the leak and recharged the system with the correct amount of refrigerant. The homeowner was happy with the repair and thanked me for my service.
